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So Long And Thanks For All The Shirts

March 31st, 2014

Today is my last day at Twilio. It has been humbling to serve the Twilio developer community for these past few years and work with a group of people who are not only setting the bar for Developer Evangelism but also creating a community and company of which we can all be proud. Twilio is   

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Building Screen Pops With Twilio Client and FullContact API

October 30th, 2013

Screen Pops are a way of displaying contextual information to an agent about any incoming call so that they can provide more relevant support to the caller. They are one of the most powerful features of a software-powered voice communication system. They let your agent learn about the customer they are servicing as soon…